Flexy AI Assistant

Applies to: All

Overview

Flexy AI is FlexSite’s in-dashboard assistant. Ask questions in everyday language about your organization, projects, environments, advisories, and where to click next — without reading every help article first.

What Flexy can help with

• Explaining a yellow advisory banner (“What does Redis mean?”).
• Finding the right sidebar path (“How do I add a custom domain?”).
• Summarizing environment status or recent deploy errors in plain language.
• Pointing you to relevant help topics for Atom, Codeless, or billing states.

How to access

1. Sign in to the dashboard.
2. Click the Flexy / assistant icon in the top bar or floating panel.
3. Type a complete question with context: “My staging environment shows an error after sync” works better than “help.”

Example prompts

• “Why is my staging environment in error?”
• “How do I add a custom domain on Codeless?”
• “Explain this configuration advisory about Redis.”
• “What’s the difference between sync and clear cache?”

Limits and privacy

• Flexy reads platform metadata (status, advisories, plan state) and published help content to answer you.
• Flexy cannot click buttons for you — destructive actions (delete project, change payment) must be done manually in the UI.
• Flexy is not a replacement for Support on billing disputes, contract terms, or prolonged outages on ACTIVE plans.
• Do not paste passwords, API keys, or personal data into the chat.

When to use docs vs Flexy vs Support

Flexy appears on All tiers where the assistant icon is shown in your dashboard.